Asian Journal of Research in Nursing and Health

There has been criticism in the healthcare facilities in recent years about nurses' lack of job satisfaction, compassion, and care, which has a negative impact on patient outcomes. Recent research has shown how the emotional intelligence of nurses affects both job satisfaction and patient health care outcomes. The main clinical measure of nursing care quality is patient satisfaction. Job satisfaction is the measure of an employee's level of enjoyment at work. Improving the work happiness of nurses is essential to solving problems with patient contentment, high-quality results, and nursing staff retention in hospitals. This study aims to determine the impact of nurses' emotional intelligence on job satisfaction and patient outcomes by analyzing and synthesizing existing research. Using Boolean operators and a number of data sources, including the BPP library, PubMed, Medline, CINAHL, ResearchGate, and ScienceDirect, an extensive search was carried out to locate all pertinent studies published between 2011 and 2024. Using a PRISMA flow chart, articles were screened according to predetermined inclusion criteria. Ten articles were ultimately chosen, and JBI was used to evaluate the articles' quality. Ultimately, findings from the chosen articles were combined. Out of the ten articles that were chosen, the majority of the findings indicated a positive significant association between nurses' emotional intelligence and job satisfaction as well as patient outcomes, while the findings of a small number of articles indicated no significant relationship at all between emotional intelligence and these outcomes. One of the studies reported that 59% of the nursing participants had a high EI and that EI is highly correlated with age, work experience, relationships with coworkers, marital status, and family structure. Additionally, the majority of respondents (65%) reported middle-level job satisfaction, which has been found to be significantly correlated with factors like age, marital status, type of family, co-worker relationship, and number of children. Another study showed that EI significantly improves both nurse performance and work satisfaction. In conclusion, the data do not clearly show how a nurse's emotional intelligence (EI) influences patient outcomes and job satisfaction. The review's findings should, nevertheless, be interpreted cautiously and within their larger context. There is proof that improving a nurse's emotional intelligence may have a good effect on their work satisfaction and the outcomes for their patients. Additionally, there may be variations amongst groups that call for more research. It's critical to comprehend which facets of emotional intelligence are most pertinent to intervention, and avenues for future extensive study have been noted.